Apparently, the ripple effect has been quietly building over the last few days.

The Washington Post published a story about the SunRocket meltdown yesterday. Check it out.

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It’s a bit difficult to describe exactly what it is, but in a nutshell, you can use a VOIP or SkypeIn number as your main company line and then an auto-attendant which you program through the CallButler software rings out the other extensions (any public, landline or mobile phone).

It also has a neat scripting feature will allows you to setup customer interaction such as setting an appointment.

You must check out the site even though it leaves a bit of information up in the air. Visit http://CallButler.com

Short list of features includes:

• »Get a business number in minutes, instead of giving out your home or mobile number.
• »Take customer calls 24×365 and automatically answer common questions in multiple languages.
• »Transfer callers to people on VoIP, mobile, and land-based telephones.
• »Give callers access to a Dial-By-Name directory of extensions.
• »Play hold music for your callers while CallButler finds you at one of your telephone numbers.
• »Have your own voicemail system with Email and Outlook integration.
• »Integrate your phone system with databases and other applications.

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